I need advice on how to handle an issue with a purchase I made, please.

chormyms
Contributor
Contributor

I purchased a barbecue grill from a website called TOSG. Now I have discovered from my post office that the item I will be receiving soon, weighs 1 pound and the item will be late in arriving. The barbecue grill I ordered does not weigh 1 pound and I am concerned that when the package arrives, that the item will not be what I ordered. I just looked at the charge on my Paypal account and groceries are what TOSG hscreenshot-www.tosg.online-2020.07.11-09_52_43.pngscreenshot-tools.usps.com-2020.07.11-10_21_1067890.pngas listed as sending me. I did not order groceries, I ordered a barbecue grill and I have the proof. The package has not arrived yet and USPS tracking said the item will be arriving late. Please give me advice on how to handle this once I receive the 1 pound package.

Login to Me Too
1 REPLY 1

chormyms
Contributor
Contributor

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.