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Funds removed

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Contributor

Funds removed

So I had $68.95 in my PayPal Credit from my art commissions. Then suddenly I was gonna pay for something it got declined but I had funds. So I checked and now I lost my PayPal Credit. I tried to contact PayPal since I'm 19 but i can't get to them because

1. I don't have a credit card

2. its not detecting my account phone number

so I need help. why did PayPal lock my PayPal Credit away?

4 REPLIES 4
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Esteemed Advisor

Re: Funds removed

@samantha256888 

 

You mean the funds available in your "PayPal Balance", correct?  "PayPal Credit" is the name of PayPal's buy-over-time virtual credit line. Its a virtual credit card.

 

Is there a open dispute or account limitation in the resolution center?

 

Check your PayPal account Activity page to see if there are any transactions prior that used up the PayPal balance. Is your account verified with a bank account and converted to a PayPal Cash or PayPal Cash Plus balance account?


Kudos & Solved are greatly appreciated. 🙂
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Contributor

Re: Funds removed

yes i mean PayPal Balance 

there is open dispute or account limitation in the resolution center.

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Contributor

Re: Funds removed

update: I do have a bank account 

how do I fix this issue.

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Contributor

Re: Funds removed

yes I mean PayPal Balance 

nothing in the resolution center

and my account is  account verified with a PayPal cash