Does a Paypal Credit purchase show the installments in your account?

mrsimit
Contributor
Contributor

I made an online purchase today, choosing to pay over 24 months via Paypal Credit. After completing the transaction my paypal account shows a transaction for the full amount to be taken from my connected bank account. There is nothing on the screen to show 24 installments. Is this normal or should I see different?

Login to Me Too
2 REPLIES 2

PayPal_Tommy
Moderator
Moderator

Hi, mrsimitm 

 

We are incredibly sorry for the inconvenience.

 

It does not sound like the payment was used as credit. 

 

I would check with PayPal directly first. We cannot see the details of your account right now via this channel. I advise you to contact us via the contact us section at the bottom of your account or via Twitter/Facebook. 

 

 

 

 

Login to Me Too

mrsimit
Contributor
Contributor
Thanks. I worked İt out eventually and İt was my own fault. I didn't realize you have to apply for PayPal credit in advance of making the transaction. It appeared as a payment option and I assumed selecting it and entering my account details, then being taken to the payment page was the acceptance. It would help if there was notification on the screen.
Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.