Does Paypal help customers who got impacted by COVID-19?

RainieNG
New Community Member

Can I defer credit payment?

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sharpiemarker
Esteemed Advisor
Esteemed Advisor

@RainieNG 

 

Keep an eye out on your email inbox for notifications should PayPal make an announcement about deferment in regards to Covid-19.

 

Otherwise, contact customer service with your specific situation:

  1. Log on.
  2. Click HELP at the top menu.
  3. Scroll down and click CONTACT US.
  4. Scroll down to click CALL US or other contact options.

Call early, during business hours, west coast time to try to get a US rep. 

 

Or contact via social media:

Facebook (US): https://www.facebook.com/PayPal/

Facebook (Worldwide): https://www.facebook.com/paypal

Twitter (US): @AskPayPal 


Kudos & Solved are greatly appreciated. 🙂
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