Currency change problem on Paypal Credit direct debit
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Hi, I hope someone can help me here. I am trying to increase the amount I pay monthly on my Paypal Credit direct debit. Every time I change the amount, it changes from uk pound sterling to us dollar. Any ideas please?
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Hi kingmob13,
Thanks for reaching out to the PayPal Community for assistance with this issue. It is strange that your currency type changes when trying to increase the amount of your scheduled payment.
May I ask you what country your PayPal account is registered to? Do you have a UK bank or a US bank linked to your account?
- PayPal_Rich
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Hello @kingmob13,
Thanks for reaching back out and confirming you have a UK bank account on file. I would be willing to bet the issue is with what primary currency you have set. Can you check to make sure it's set as GBP and not USD? Here's how to select a currency for your primary balance:
- Click Wallet near the top of the page.
- If you only hold one currency, you must first click Add a currency to add the currency you wish to convert to.
- Click the three dots next to the currency you want to make primary and select Make primary.
- Click Set as Primary.
I hope that helps!
- Jon K
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