Covid 19

Leiza
Contributor
Contributor
Does anyone know if PayPal Credit is offering any relief during this period?
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5 REPLIES 5

GG928
PayPal Employee
PayPal Employee
Hi. Thank you for reaching out to us. I found an article that can help you. https://www.paypal.com/us/smarthelp/article/what-kind-of-customer-support-does-paypal-credit-provide... Or you can contact customer service for further assistance: 1. Log on. 2. Click HELP at the top menu. 3. Scroll down and click CONTACT US. 4. Scroll down to click CALL US or other contact options. Hope this helps. Stay safe
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prettyvacant
Contributor
Contributor

You can request a 3 month payment holiday for your PayPal Credit

 

I couldn't get any reply through the Message Centre so called the 0800 customer service number, which just has a recorded message asking to call <removed> from your landline.

 

If you call that number and have have problems getting through to speak to someone with all the automated options, say "Operator" and it should transfer you to an actual person.

 

They sorted out a 3 month holiday on payments for me there and then.

 

Hope that helps.

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Leiza
Contributor
Contributor
Thank you so much!!
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Leiza
Contributor
Contributor
Thank you so much!
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prettyvacant
Contributor
Contributor

No worries!

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