Corona Virus Affecting Me

bnruhl
Contributor
Contributor

Is paypal allowing us to post pone payments due to COVID19? Would be appreciated if we can get stable then continue payments on credit.

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102 REPLIES 102

Boughee1
Contributor
Contributor
Will April payments be suspended?
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sharpiemarker
Esteemed Advisor
Esteemed Advisor

@Boughee1 

 

No such announcement about suspending payments.

 

https://newsroom.paypal-corp.com/home

https://newsroom.paypal-corp.com/covid-19-paypals-commitment

 

Please contact customer service for assistance with your particular situation if you can get through:

  1. Log on.
  2. Click HELP at the top menu.
  3. Scroll down and click CONTACT US.
  4. Scroll down to click CALL US or other contact options.

Call early, during business hours, west coast time to try to get a US rep. 

 

Or contact via social media:

Facebook (US): https://www.facebook.com/PayPal/

Facebook (Worldwide): https://www.facebook.com/paypal

Twitter (US): @AskPayPal 


Kudos & Solved are greatly appreciated. 🙂
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Fredrey70
New Community Member
What can I do? I HAVE NO JOB, NO MONEY, TO PAY MY BILL,,,,
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Khester1
Contributor
Contributor
What does PayPal do if you are unable to make payment due to job loss because of COVID19?
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kernowlass
Esteemed Advisor
Esteemed Advisor

@Khester1 

 

Do you mean paypal credit? If so talk to them and they may make an arrangement with you.

 

https://www.paypal.com/us/smarthelp/article/what-kind-of-customer-support-does-paypal-credit-provide...


Advice is voluntary.
Kudos / Solution appreciated.
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kalas22
Contributor
Contributor

Main problem is this now

SharedScreenshot.jpg

 

They are hiring staff to work from home or what?

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Suzannestraker
New Community Member
Can’t make a payment at the moment due to not being able to work because of the Coronavirus situation
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zebra11
New Community Member

has anyone figured out how to postpone their next payment to paypal credit during this layoff period??? 

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zebra11
New Community Member

I still cannot find the page or a way to delay my April payment after spending over 30 minutes from page to page and trying to chat (no one available) and call  different phone contact numbers (shut down) ....

Apparently,  we are **bleep** if we are relying on help from Synchronisity and Paypal for any help delaying payments and avoiding lates fees/interest charges... !!??

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