Corona Virus Affecting Me

bnruhl
Contributor
Contributor

Is paypal allowing us to post pone payments due to COVID19? Would be appreciated if we can get stable then continue payments on credit.

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102 REPLIES 102

Lyricdeleon23
Contributor
Contributor
Can I push back PayPal credit payments due to my work being shut down due to a lockdown in Hawaii?
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DTorrez
New Community Member

When I spoke to them about this they said there was noting in place to help and that I could make a payment over the phone. Making the payment was the only option I was given.

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ZoeyPeanut
New Community Member
Don’t know how I’m going to pay bill credit payment this month
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sharpiemarker
Esteemed Advisor
Esteemed Advisor

@ZoeyPeanut 

 

Reach out to PayPal for assistance with your situation.

 

  1. Log on.
  2. Click HELP at the top menu.
  3. Scroll down and click CONTACT US.
  4. Scroll down to click CALL US or other contact options.

Call early, during business hours, west coast time to try to get a US rep. 

 

Or contact via social media:

Facebook (US): https://www.facebook.com/PayPal/

Facebook (Worldwide) : https://www.facebook.com/paypal

Twitter (US): @AskPayPal 


Kudos & Solved are greatly appreciated. 🙂
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annaoui
New Community Member
Hello, I would like to know if I can have break from pay pal credit repayment plan without additional charges during those difficult times. Can my repayment be postponed? Thank you
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GoBernie
New Community Member
I got an email this afternoon from PayPal saying that they would work with customers effected by Covid-19. There were no details, just a link to
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Malfious
Contributor
Contributor
Unfortunately my work has had to close so the governmemt is paying us 80% of our wages. I am only on a 16h contract but i usually do a lot more.. bit obviously they can't pay more than my contracted hours so I'm a bit **bleep**. Would be nice to be able to get a break until all this is over with, at least push the interest rates back
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Solved

sharpiemarker
Esteemed Advisor
Esteemed Advisor

@bnruhl 

 

If you need assistance with your situation, please contact customer service:

 

  1. Log on.
  2. Click HELP at the top menu.
  3. Scroll down and click CONTACT US.
  4. Scroll down to click CALL US or other contact options.

Call early, during business hours, west coast time to try to get a US rep. 

 

Or contact via social media:

Facebook (US): https://www.facebook.com/PayPal/

Facebook : https://www.facebook.com/paypal

Twitter (US): @AskPayPal 


Kudos & Solved are greatly appreciated. 🙂
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Batistacruz50
New Community Member
how you will pay your PayPal Credit bill this month
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nitehunter1
New Community Member

received an email from paypal CEO & President today expressing paypal was here to help it's customers, the question I'd like answered is: since the national interest rate has tanked is paypal considering an action to help America's working class paypal credit card customers whom carry a month to month balance to drop their credit card interest rate to a lower rate in reflection of the national rate???  seems paypal would choose to 'walk the walk' so to speak to help credit card users/customers especially those customers who've been & remain current on their account???

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