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Can't get an answer after 3 times of Contacting Customer Service

Member

Can't get an answer after 3 times of Contacting Customer Service

It's actually a simple question & the answer won't really impact me that much but, my PayPal Credit line was $600.

For some reason, it is Now $ 590!

I have written Customer Service three times and the only response I've received is weekly e-mails saying:

CONGRATULATIONS You've received a Credit Line Increase

I simply want to know why this discrepancy exists and why I can't get an answer from Customer Service.

Any suggestions?

 
1 REPLY 1
Volunteer Advisor

Re: Can't get an answer after 3 times of Contacting Customer Service

@RichardTyll 

 



Click on the words "Help / Contact" at the bottom of paypals pages and use the phone option in the blue band at the top OR very bottom of page dependent on what country you are in. Scroll down past the list of help questions and click on 'Call us' bottom of that page. Log in and get the code.

OR

have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.


Advice is voluntarily given.
Kudos / Solution appreciated if I helped you.