Can't access PayPal credit?

Acuteconsole
New Community Member
I went to view my PayPal credit balance, because to my knowledge, I still have about £130 to pay off. However, I login to my account and I simply can't view anything to do with my PayPal credit. It's as if it never existed in the first place. I've always paid more than the minimum every month, no late payments etc. I'm very confused!
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Zeroexpo123
Contributor
Contributor
PayPal have received numerous calls about this, so please don't think something sinister has happened. A representative said it's being looked at & will be fixed imminently.

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3 REPLIES 3

JA0
Member
Member

Same for me - think its an issue at Paypal end rather than being account specific. 

 

If I go to the URL https://www.paypal.com/myaccount/ppcredit/ I can see my existing commitments but my balance and limit are both 0 which is definitely wrong.

 

The Paypal Credit section is also erroring in the iOS app.

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Carpcoach1
New Community Member
Me too there yesterday gone today no record of credit at all rang help line seems they've got a big problem phone lines jammed this morning
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Solved

Zeroexpo123
Contributor
Contributor
PayPal have received numerous calls about this, so please don't think something sinister has happened. A representative said it's being looked at & will be fixed imminently.
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