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Can't access PayPal credit?

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New Community Member

Can't access PayPal credit?

I went to view my PayPal credit balance, because to my knowledge, I still have about £130 to pay off. However, I login to my account and I simply can't view anything to do with my PayPal credit. It's as if it never existed in the first place. I've always paid more than the minimum every month, no late payments etc. I'm very confused!
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Contributor

Re: Can't access PayPal credit?

PayPal have received numerous calls about this, so please don't think something sinister has happened. A representative said it's being looked at & will be fixed imminently.
3 REPLIES 3
JA0 Member
Member

Re: Can't access PayPal credit?

Same for me - think its an issue at Paypal end rather than being account specific. 

 

If I go to the URL https://www.paypal.com/myaccount/ppcredit/ I can see my existing commitments but my balance and limit are both 0 which is definitely wrong.

 

The Paypal Credit section is also erroring in the iOS app.

New Community Member

Re: Can't access PayPal credit?

Me too there yesterday gone today no record of credit at all rang help line seems they've got a big problem phone lines jammed this morning
Contributor

Re: Can't access PayPal credit?

PayPal have received numerous calls about this, so please don't think something sinister has happened. A representative said it's being looked at & will be fixed imminently.