We currently have limited customer service staffing due to Coronavirus (COVID-19) safety precautions. We encourage you to find quick answers to your questions by searching the community forum, visiting our Help Center, or messaging us (message response times will be delayed). Thank you for your patience.
New to the community? Welcome! Please read our Community Rules and Guidelines
When trying to apply for Paypal Credit, no matter which address i put in (old or new) once i get to the agreement page it says "There's a problem with some of your information. Please review and try again."
I'm not sure what they want? I've changed my address in the system and with the cards, so it's not that. What gives?
Maybe it is not your address, it could be other information on the form? Or does it specifically say there is a problem with billing address? Maybe problem with phone number?
When applying for PayPal Credit in the US it asks for SSN, and DOB.
PayPal already should have your billing address and Name on PayPal account, and phone number which should all match to your linked card and/or bank accounts.
I'm having the same issue and all of my information is correct. It's ridiculous. I've called PayPal and they just transfer me from department to department and back again because nobody there knows what they're doing.