6 months with no replies to complaints except go to message centre which doesn’t exit

JonathanHazell
New Community Member

6 months waiting for ‘Notification’ to be removed after email saying all information OK

It is scarey when a banking organisation has such a Rubbish interface #noreplies #complaintsunanswered

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@JonathanHazell

 


Ways to contact customer services........

1. You can click on help / contact and use the message centre option in the blue band at the top of the page (or the very bottom of the page dependent on country).
2. You can click on help / contact and use the phone option in the blue band top of the page (or the very bottom of the page dependent on country).
3. You can send them a personal message via their Facebook page @ www.facebook.com/PayPal
4. You can send them a personal message via their Twitter page @ AskPayPal for Twitter
5. You can use the message centre in your paypal account.
6. You can ask a question on here (answers from community members normally).


Advice is voluntary.
Kudos / Solution appreciated.
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