Covid19 3 month holiday as I've lost my job

jimrocco1
Contributor
Contributor
Do anyone no how to get the 3 month holiday pay scheme as covid19 lost my job
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3 REPLIES 3

Timbo16
New Community Member

I have tried to contact paypal credit via messages but after more than 2 days I have still had no reply. Its very frustrating as I have had to miss my payment for today already. seems no-one there. I think its in india.

 

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dparinas
PayPal Employee
PayPal Employee

Hi @jimrocco1  and @Timbo16 

 

Welcome to PayPal Community. Hope you are both doing fine. About your concern, please check this page How do I apply for a PayPal Credit payment holiday?  for the instructions as well as other important information about PayPal Credit payment holiday. Keep safe!

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prettyvacant
Contributor
Contributor

You can request a 3 month payment holiday for your PayPal Credit

 

I couldn't get any reply through the Message Centre so called the 0800 customer service number, which just has a recorded message asking to call <removed> from your landline.

 

If you call that number and have problems getting through to speak to someone with all the automated options, say "Operator" and it should transfer you to an actual person.

 

They sorted out a 3 month holiday on payments for me there and then.

 

Hope that helps.

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