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worst customer service

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New Community Member

worst customer service

On hold 35 minutes [after the 1 hour wait for the call back & then transferred to hyperspace. On line live chat was even worse earlier.

6 REPLIES 6
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Esteemed Advisor

Re: worst customer service

@Craigp10301

 

NYE probably reduced staff available.

have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.


Advice is voluntary.
Kudos / Solution appreciated.
I do not work for Paypal.
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Contributor

Re: worst customer service

Me too, Are PayPals customer support getting better at passing the buck and redirection?
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Esteemed Advisor

Re: worst customer service

@The_Joker

 

Ask them? Oh yes you tried that one didn't you !! 

 


Advice is voluntary.
Kudos / Solution appreciated.
I do not work for Paypal.
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Esteemed Advisor

Re: worst customer service

@Craigp10301

 

Or you can ask on here if you think we can help  Smiley Happy


Advice is voluntary.
Kudos / Solution appreciated.
I do not work for Paypal.
Highlighted
Contributor

Re: worst customer service

Email? Pray Tell what you mean (Your Post is unrelated to this topic).
Highlighted
Esteemed Advisor

Re: worst customer service

@The_Joker

 

??


Advice is voluntary.
Kudos / Solution appreciated.
I do not work for Paypal.