worst customer service

Craigp10301
New Community Member

On hold 35 minutes [after the 1 hour wait for the call back & then transferred to hyperspace. On line live chat was even worse earlier.

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6 REPLIES 6

kernowlass
Esteemed Advisor
Esteemed Advisor

@Craigp10301

 

NYE probably reduced staff available.

have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.


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The_Joker
Contributor
Contributor
Me too, Are PayPals customer support getting better at passing the buck and redirection?
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kernowlass
Esteemed Advisor
Esteemed Advisor

@The_Joker

 

Ask them? Oh yes you tried that one didn't you !! 

 


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kernowlass
Esteemed Advisor
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@Craigp10301

 

Or you can ask on here if you think we can help  Smiley Happy


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The_Joker
Contributor
Contributor
Email? Pray Tell what you mean (Your Post is unrelated to this topic).
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kernowlass
Esteemed Advisor
Esteemed Advisor

@The_Joker

 

??


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