unsure if i received a legit email

a1_3og
Contributor
Contributor

i have recently received an email from an email address which is not permitted in this community and was unsure if legit as i had sold my laptop to this person and got this email back

but as i'm unable to login to my account which is a separate issue which i hope to resolve tomorrow morning i cant check wether or not i recived the £650Screen Shot 2020-02-07 at 21.21.21.png

 

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PayPal_Olivia
Moderator
Moderator

Hi @a1_3og,

 

Thank you for your post! I'm sorry to hear that you believe that you have received a fake email. It is best to look at other clues and indicators to determine if an email is a fake email, since the email address can be spoofed to look as if it is coming from PayPal.

 

If there is no transaction listed in your PayPal transaction history that corresponds with the email amount, that would be a good indication that it is not legitimate.

 

If you're unable to log in to your account, please reach out to customer service for assistance with getting access to your account and with checking for the transaction.

 

To contact customer service, please click Contact at the bottom of the PayPal website for available options, or reach out by PM on Facebook or DM on Twitter.

 

I hope this helps!

 

Olivia

 

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