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unrecieved purchase

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New Community Member

unrecieved purchase

Made a purchase through paypal (as a guest, I guess) on 4-20-2020. I have not received said order. Had to sign up with paypal to try and resolve because there isn't any contact info for the seller on the receipt. Unable to use the resolution option.

1 REPLY 1
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Esteemed Advisor

Re: unrecieved purchase

@R_Steele 


If you need to open a dispute for a 'guest buyer' transaction then you can.......

1. Phone Paypal customer services and see if they will open one for you (difficult at the moment due to covid)
OR
2. Contact your card issuer for a chargeback.


Advice is voluntary.
Kudos / Solution appreciated.