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unable to do verification bank account with my last name

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unable to do verification bank account with my last name

Hello i am trying to verify my Paypal account and no success.

When i try to verify my bank account in the last name section it says to write in English character and it is. It says English characters and same as bank account and it doesn't recognize it. I try from computer, different search engine and cell phone and nothing. Then also i cant verify my phone number as the code never arrives. I dont know what to do.

help and thank you