Hi @christianA47,
Thank you for your post! It is not possible to determine the specific office that will answer a call. As global company, we have offices all over the world, and there are multiple factors that go into the routing of the call. Please use the options in the phone menu to help the system find the best possible group to route your query to.
I hope this helps!
Olivia
If this post or any other was helpful, please enrich the Community by giving kudos to its author, accepting it as a solution, and/or coming back to assist others. Members make this Community great!
