seems that I have another paypal account...cant find it

jilly47
Contributor
Contributor

I ordered a item from qvc ( a home shopping channel) I tried to use my personal already working paypal account, but it had me sign up for another paypal account? Now I cant seem to find that new account? the item I purchased was not deducted from my original paypal??? How do I find the paypal that the conmpany had me aply for 

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kernowlass
Esteemed Advisor
Esteemed Advisor

@jilly47

 

If you opened a new account for what reason I can't imagine then you would have had to use another email address.

So you would need to log in using that email address.

However you are only allowed 2 paypal accounts if 1 is personal and the other 1 is business, if you have 2 of the same type then you risk both being limited.

You may want to contact customer services to sort this one out.

 

Click on the words "Help / Contact" at the bottom of paypals pages and use the phone option in the blue band at the top OR very bottom of page dependent on what country you are in. Scroll down past the list of help questions and click on 'Call us' bottom of that page. Log in and get the code.

When you get through don't select any options just hang on till you get transfered to an agent OR press '0' OR just say the word 'Agent' repeatedly.


Advice is voluntary.
Kudos / Solution appreciated.
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