scam ???

ned0045
New Community Member

I am getting emails asking me to re enter my credit card info ???  my info is correct and up to date. my security is telling me page i am being sent to is unsafe, don't give these people any of your info. am I the only 1 getting this message ?????? 

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kernowlass
Esteemed Advisor
Esteemed Advisor

@ned0045

 

If its a spoof, DO NOT USE ANY LINK.

Firstly if the email/ text addressed you as ''Dear Member'' / ''Customer'' / ''Client'' OR your ''email address'' then that confirms its a spoof as paypal would address you by your full name eg Dear John Smith.

Secondly if there was a link OR attachment in that email to ''cancel'' the transaction or ''confirm'' any details then again it would be a spoof.

If there was a problem with your account paypal would not ask you to click on an unsafe link in an email or by downloading an attachment, they would direct you to log in normally and go to the resolution or the message centre for more information.

More info here >>
https://www.paypal.com/us/selfhelp/article/how-to-spot-fake-emails-faq2340/2




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kernowlass
Esteemed Advisor
Esteemed Advisor

@ned0045

 

If its a spoof, DO NOT USE ANY LINK.

Firstly if the email/ text addressed you as ''Dear Member'' / ''Customer'' / ''Client'' OR your ''email address'' then that confirms its a spoof as paypal would address you by your full name eg Dear John Smith.

Secondly if there was a link OR attachment in that email to ''cancel'' the transaction or ''confirm'' any details then again it would be a spoof.

If there was a problem with your account paypal would not ask you to click on an unsafe link in an email or by downloading an attachment, they would direct you to log in normally and go to the resolution or the message centre for more information.

More info here >>
https://www.paypal.com/us/selfhelp/article/how-to-spot-fake-emails-faq2340/2




Advice is voluntary.
Kudos / Solution appreciated.
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Kevin_Hutch
New Community Member

I have had the same from xxxx that I assume is a scam as my info is also correct when I log in correctly.
(name and shame is prevented in this forum).
 

Subject: Add your debit-credit card.

 

 Dear Client,

What's the problem ?

  • Your Information records are out of date.
  • That requires you to verify the Billing Information.
  • Click here, and verify your information on the following page.
  • Yours sincerely,
    PayPal

 

Copyright © 1999-2018 PayPal Inc. All rights reserved.

Email ID PP126340-30052938.

 

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