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3milyharper
Contributor
Contributor

Hi, i opened a case but it has been resolved now. it is in the being reviewed by paypal stage and i cant figure out how to end the case?

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2 REPLIES 2

kernowlass
Esteemed Advisor
Esteemed Advisor

@3milyharper

 

Remember once closed you can't re-open it or open another one so don't close it till you have your item or your refund.

 

https://www.paypal.com/gb/selfhelp/article/how-do-i-close-a-dispute-or-a-claim-faq1782/1


Advice is voluntary.
Kudos / Solution appreciated.
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3milyharper
Contributor
Contributor

thanks but this doesnt work. it doesnt give me the option. 

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