refund

gio-bcfc
New Community Member

i have a refund from a seller and it is saying its in my paypal account but when I payed for the item i never had a paypal account and I have now created one and its just saying logout or my account and when I click it it just goes to my paypal with nothing showing 

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kernowlass
Esteemed Advisor
Esteemed Advisor

@gio-bcfc

 

If you funded the original Paypal payment to the seller with a debit or credit card then it won't go back to your paypal balance.

Once marked as completed it will automatically go back to your bank account or credit card but takes up to a week to process through to the bank and a bit longer for a c.c (Paypal say allow 30 days but I have never waited longer than a week for mine, the last one taking 4 days).





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