refund not showing

TheRugbyWitch
New Community Member
I was kindly refunded by PayPal from a scammer however it shows no actual money even charges which means I lost funds, however this refund is not appearing in my bank account what should I do Also how can I email paypal
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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@TheRugbyWitch 

 

If you funded the original Paypal payment to the seller from your bank account or a card then once marked refunded/completed it will automatically go back to that bank account or card.
Normally it can take a few days up to a week to go back to a bank account and a bit longer for a card, Paypal say allow 30 days for a card (1 billing cycle) but its rarely that long.
(Can vary according to country though).
https://www.paypal.com/uk/smarthelp/article/FAQ1212



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Kudos / Solution appreciated.
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