refund money not received

[Untrapical]

Hello, so I’m having a problem. So I sent someone money through my bank account card that’s linked with my PayPal account and they refunded the money back but when I check the activity of that refund it says complete but yet there’s no money on my card or PayPal ? Can somebody help thanks ! (:

[kernowlass]

@Untrapical

If you funded the original Paypal payment to the seller with a debit or credit card then it won't go back to your paypal balance.

Once marked as completed it will automatically go back to your bank account or credit card but takes up to a week to process through to the bank and a bit longer for a c.c (Paypal say allow 30 days but I have never waited longer than a week for mine, the last one taking 4 days).