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pls help me, i cant send/request/refund money

New Community Member

pls help me, i cant send/request/refund money

how can I solve that ? its saying this when I wanna refund/send/request any money 

We can’t send your payment at the moment. If you keep running into this issue, please contact PayPal.


If you continue to encounter problems, please contact Customer Service. pls help

Volunteer Advisor

Re: pls help me, i cant send/request/refund money



Click on the words "Help / Contact" at the bottom of paypals pages and use the phone option in the blue band at the top OR very bottom of page dependent on what country you are in. Scroll down past the list of help questions and click on 'Call us' bottom of that page. Log in and get the code.

When you get through don't select any options just hang on till you get transfered to an agent OR press '0' OR just say the word 'Agent' repeatedly.
Freephone from a UK landline or UK mobile number.


have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: and @AskPayPal for Twitter.

Advice is voluntarily given.
Kudos / Solution appreciated if I helped you.