please help

lusciousglosss
New Community Member

i have a lip gloss business and use my website through big cartel. it charged my customer 11.18 (including shipping and state tax 7%) and on paypal while creating my invoice the price was different saying the payment is 10.70 .. i'm confused because i didn't have this problem before 

Login to Me Too
1 REPLY 1

_Joseph_
PayPal Employee
PayPal Employee

@lusciousglosss 

 

Please see below article to confirm the correct Payment fee and consider also the conversion rate if its an international payment.

 

https://www.paypal.com/us/webapps/mpp/paypal-fees

 

 

 

Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.