no balance showing on iphone app

ditzyb
New Community Member

Hi,

I use the paypal app for my business, i  am having a problem with the app, I have an iPhone 7 and when I open the PayPal app it doesn't show me my balance or  "Manage Balance" section how it normally should. It just shows recent activity and buttons 'send' and 'request'  money. 

I have a checked my balance on my pc and no problem (i have a +balance)

 

i notice on an archived message that it was suggested by paypal that the person posting could just use their pc for the balance, this is not possible when you are out and about and not really solving the problem on the app.

 

i have removed the app and reloaded it in case it just needed updating, but still the same.

 

any ideas?

Login to Me Too
0 REPLIES 0

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.