need to change the reason of my claim as they have have now sent me the wrong item
Cerijune2527
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Posted on
Jun-17-2020
08:09 AM
I have filed a claim (item not received) and need to change the reason as they have now sent the item out with tracking but they have sent me the wrong item, i cant seem to change the reason as there is no information when i go on to view your dispute all its telling me that paypal is reviewing the information ? i am worried as it will go in the sellers favour as they have provided a tracking showing delivered but its the wrong item i have contacted the seller but they just keep fobbing me off
1 REPLY 1
kernowlass
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Jun-17-2020
08:18 AM
https://www.paypal.com/uk/smarthelp/article/faq1735
Advice is voluntary.
Kudos / Solution appreciated.
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