Hi @Georgeels,
Welcome to the community and thanks for posting.
I understand that you are asking about an email address. PayPal is committed to keeping your account secure.
There are a few easy ways for you to tell which emails from us are legitimate—and which might be fake or phishing emails.
Fake emails, also known as phishing emails, attempt to collect your personal and financial information. These fake emails often link to fake websites that encourage you to enter personal information such as credit card numbers, passport or driver's license numbers, and account passwords.
PayPal emails:
- Never use a generic greeting like "Dear user" or "Hello, PayPal member". We always address you by your first name and last name or the business name on your PayPal account.
- Never request financial and other personal information.
- We never ask for the account number of your bank account, debit or credit card (or driver's license).
- We also don't request your email addresses, your full name, your account password, or the answers to your PayPal security questions.
- Never include a software update to install on your computer.
- Never ask you for money in an email, and we will never ask you to send money through Western Union, MoneyGram or any other third party money transfer service.
You can always see your payment when you log into your PayPal account. If you receive an email saying that you've received a payment, always log in to your PayPal account at www.paypal.com (do not click on any links in the email) and check your account balance there.
If you think you've received a fake email, forward it to spoof@paypal.com. Then delete the fake email from your inbox.
Click Security at the bottom of the PayPal homepage to learn more about fake emails and websites and online safety.
For additional information about fake emails and websites, you can visit www.antiphishing.org, a website put together by the Anti-Phishing Working Group (APWG).
Rachael
