ligit e-mail

grave2019
Contributor
Contributor

I just got an e-mail from paypal saying that in March 2019 they are changing their agreement , is this legitimate or not .  

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1 REPLY 1

PayPal_Martina
Administrator
Administrator

Hi grave2019, 

 

Thank you for your post and welcome to the Community! 

 

Lately, we have updated our User Agreement which may be the reason why you could have received an update email. However, you can recognise if an email is fake (also called phishing emails) when the greeting is impersonal or generic or does not mention your name and surname as registered on your PayPal account. Also, we never send messages that require you to click on links or to download attachments and that convey a strong sense of urgency. 

 

If you are unsure about an email, you can forward it to spoof@paypal.com. Here is more information on this matter. 

 

I hope this helps!

Martina 

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