large fee for tenants to pay rent

invest4545
Contributor
Contributor

Some of our tenants are complaining about a large paypal fee to pay rent. Others pay no fee. What are the tenants doing wrong that bare being assessed the large fee to pay their rent?

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1 REPLY 1

pbandjsave
Contributor
Contributor

Same issue, some of my tenants pay no fee. Now another new one cannot seem to bypass this fee. Please explain what is wrong and how to address a correction. Can they go through your Resolution center to make a claim to have fee returned if I choose not to accept funds?

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