it says i should verify my email to receive payments but my email is already verified

Adamt200
Contributor
Contributor

basically what the title says.  I am trying to receive a payment but it is unclaimed and i cannot verify my email which i think is the problem

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3 REPLIES 3

kernowlass
Esteemed Advisor
Esteemed Advisor

@Adamt200

 

If your email is already verified then why do you need to verify it?

Are the funds being sent in sterling or another currency?


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Adamt200
Contributor
Contributor
It is being sent in pounds but for the company sending the money it says unclaimed
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kernowlass
Esteemed Advisor
Esteemed Advisor

@Adamt200

 

Then it could be a typo, get them to check the exact spelling of the email address they sent the payment to and check.


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