issue payment purchased the item from valentino

nattawadee
New Community Member

I have recently purchased an item on Valentino and get canceled by Valentino said they have a issue from my PayPal account.

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@nattawadee

 

If you funded the original Paypal payment to the seller with a debit or credit card then it won't go back to your paypal balance.

Once marked as completed it will automatically go back to your bank account or credit card but takes up to a week to process through to the bank and a bit longer for a c.c (Paypal say allow 30 days but I have never waited longer than a week for mine, the last one taking 4 days).





Advice is voluntary.
Kudos / Solution appreciated.
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