how do i understand if an email sent to me is from paypal

[Evangelosn00]

i want to know how i understand that an email sent to me is sent from paypal

[kernowlass]

@Evangelosn00 

If its a spoof, NEVER USE ANY LINK.

Firstly if the email/text addressed you as ''Dear Member'' / ''Customer'' / ''Client'' OR your ''email address'' then that confirms its a spoof as paypal would address you by your full name eg Dear John Smith.

Secondly if there was a link OR attachment in that email/text to ''cancel'' any transaction or ''confirm'' any details then again it would be a spoof.

If there was a problem with your account Paypal would not ask you to click on an unsafe link in an email or by downloading an attachment, they would direct you to log in normally and go to the resolution or the message centre for more information.

More info here >>
https://www.paypal.com/us/selfhelp/article/how-to-spot-fake-emails-faq2340/2
https://www.paypal.com/us/webapps/mpp/security/suspicious-activity

[cdt123]

I want to say this was helpful because I forgot about the fact that paypal would address you by your full name. However these scammers are getting smarter. There were no links to click on in the email I received but there were 2 phone numbers they left and informed me to call them to clear up a matter concerning a charge on my account that seemed suspicious to them. I would like to know what phone number if any paypal would ask you to call or would they not ask that at all. thanks

[kernowlass]

@cdt123 

Never use google to find paypals number as scammers post fake ones that come up in search.

Always go to help/contact bottom of paypals pages, scroll down to the bottom past the FAQ and the call us option is normally at the bottom of that page.

HOWEVER Paypal phones are mostly non operational since covid but sometimes you get lucky.
If there is one available it will show when you click help / contact.
Live chat is also randomly available.

Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.