good morning. I sent money to a friend on his account. 6 days ago. the system does not allow him to log in to his account! sent him an email with a password. my friend entered the code but asks him to give an additional 2 answers. (in which boss did he work etc etc etc) ... my friend does not remember the answers! what do i do in this case? will I lose my money? how will my friend receive a new code ??