cancel
Showing results for 
Search instead for 
Did you mean: 

getting scary emails re PP account

Highlighted
Contributor

getting scary emails re PP account

several times over past few months I get an email saying my PP account has suspicious activity, I don't click on the email, instead I send it to PP. Each time they say they will look into it but I have never got any results. They never write back to say whether account is safe or in danger. I am sick of it and guess its safest to close PP account 😞 Anyone else dealing with this? 

1 REPLY 1
Highlighted
Esteemed Advisor

Re: getting scary emails re PP account

@Brit39 

 

If its a spoof, NEVER USE ANY LINK.

Firstly if the email/text addressed you as ''Dear Member'' / ''Customer'' / ''Client'' OR your ''email address'' then that confirms its a spoof as paypal would address you by your full name eg Dear John Smith.

Secondly if there was a link OR attachment in that email/text to ''cancel'' any transaction or ''confirm'' any details then again it would be a spoof.

If there was a problem with your account Paypal would not ask you to click on an unsafe link in an email or by downloading an attachment, they would direct you to log in normally and go to the resolution or the message centre for more information.

More info here >>
https://www.paypal.com/us/selfhelp/article/how-to-spot-fake-emails-faq2340/2
https://www.paypal.com/us/webapps/mpp/security/suspicious-activity


Advice is voluntary.
Kudos / Solution appreciated.