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fraudulent transactions.

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New Community Member

fraudulent transactions.

i have 2 suspect transactions on my credit card.

1 bs jones 3 rd eba.

2.charlesbouc eb.

these transactions are dated 25/03/2020, i do not know either of these people and they should not be able to transact my card unless i make a purchase

which have not done your help would be appreciated.

kindest regards,

rosesbird. 

2 REPLIES 2
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New Community Member

Re: fraudulent transactions.

2 transactions on my credit card are not known by me.

1.B S Jones 3 rd eba.

2.Charlesbouc eb.    both transactions were dated 25/03/2020.

your help would be appreciated.

regards,

rosesbird.  

Esteemed Advisor

Re: fraudulent transactions.

@rosesbird 

 

If you bought something online with a debit or credit card and did NOT log into your Paypal account then of course it won't show on that Paypal account because you bought as a 'guest buyer'.
However your seller may have processed that payment using their Paypal 'card reader' and so Paypal would show on your bank or card statement.

If that is not the case then contact customer services AND your card issuer to query the transactions.

If you need to open a dispute for a 'guest buyer' transaction then you can.......
1. Phone Paypal customer services and see if they will open one for you OR
2. Contact your card issuer for a chargeback.


Advice is VOLUNTARILY given.
Please leave Kudos / Solution if I have helped you.