fake invoice
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I received in my email a fake invoice from what appeared to be Go Daddy. It looked authentic and was for a website that I purchased through Go Daddy.
I paid the $53.00 by American Express thru Paypal. When I saw a Russian email address for the payment I asked Go Daddy about it and they said it was fake--and a very good one. I asked Paypal to refund the transaction and they said they could not. How does Paypal allow such users? This is clearly misuse of Paypal.
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Fraud
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My wife received one from GoDaddy last week and unfortunately she paid it. Someone is making some money on this, not just PayPal.
We opened a dispute about the scam with PayPal and guess what....response was "Based on our review, we found this transaction is consistent with your PayPal payment history."
How can a company allow fake invoices to be created and not allow any recourse when people are scammed on their platform. Would be nice to see a "This is a scam invoice" button next to transactions so they can be easily reported when you spot them.
I guess PayPal does not care as they get paid transaction fees no matter what happens.
I logged a Consumer Report with the FTC about PayPal and its lack of responsibility around scams. They laughingly even list 24x7 Transaction Security and Fraud Prevention as something they do...NOT.
The charge went direct to Credit Card, so I might try them next to see if they can do anything as the transaction was result of scam. Doubt they will as they likely will say PayPal is the problem.
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Just got TWO of these!! I sent an email to spoof@paypal.com and got zero response aside from the initial auto-response. Luckily I did not pay them because I knew my renewal dates were a year away! 😖
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I recovered my money from my bank. Since Paypal debited my bank on this fake invoice scam from Paypal
I told my bank it was fraud. After a lengthy debate my bank credited me the money. Paypal told me I had
no chance of getting a credit even though I gave them all the information about the scam,
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For what it is worth my wife phoned PayPal after disputing the transaction and having them close it with a response of "Based on our review, we found this transaction is consistent with your PayPal payment history." and she requested a dispute be opened as below to "did not receive merchandise".
Email content below:
Thanks for contacting us about your case. Based on the information we received we are changing the reason for filing this case. You submitted your claim because you did not receive your merchandise.
PayPal said the seller has 10 days to respond....which we know will not happen.
PayPal said they will refund if no response after the 10 days has elapsed. Have 8 days to go. Will let you know how it goes.
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I also received one of these fake invoices, a few days before my GoDaddy account was about to renew.
I don't know what to do with the fake invoice just sitting in my account. I forwarded it to <removed> twice and have received no response. No way to report or cancel it that I can see. Has anyone else had any luck?
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I just submitted the fake invoice we received to PayPal spam email provided here. Their 'security' team responded that it is not fake and there is nothing suspicious about it. So much for PayPal protection.
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Does the logo on the invoice look genuine? Look at the URL of the Logo and if it is coming from PayPal servers. If it is then you might be able to argue the the person sending the invoice is violating copyright laws on PayPal servers by uploading a companies copyrighted material to PayPal servers and therefore they are in violation of PayPal terms.
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Never click on links for payment services. Log into the registrar and see what domains are expiring.
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