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I received in my email a fake invoice from what appeared to be Go Daddy. It looked authentic and was for a website that I purchased through Go Daddy.
I paid the $53.00 by American Express thru Paypal. When I saw a Russian email address for the payment I asked Go Daddy about it and they said it was fake--and a very good one. I asked Paypal to refund the transaction and they said they could not. How does Paypal allow such users? This is clearly misuse of Paypal.
I received an invoice from Go Daddy the day before my domain name would have expired.... It was from paypal site and asked for confirmation ... also It said I would need to send the money in 24 hours or domain would be released. I said yes and 64 dollars was deducted from my bank account. The very next day I received an automatic renewal from GoDaddy for 18.00.
Contacted GoDaddy and they said they received the 18.00 but no other money.
I told them I believe they were hacked for someone to know I was using GoDaddy with paypal..
Paypal refuses to return my money.
Thank you both for reaching out to the PayPal Community Forum for assistance. Fake and phishing emails are understandably alarming!
If you sent a "goods and services" email to a fake company by mistake, your best option would be to file an "item not received" claim. This would hold the payment on the recipient's side and then they would need to provide proof that they provided the product they claimed they were collecting payments for.
Since they are pulling a scam, this would not be possible. Please keep in mind that PayPal is a large payment processor and an account can be created very quickly. However, a dispute like this would put a spotlight on the recipient's activities and likely result in their account being shut down.
You can also forward their email to "firstname.lastname@example.org" to report their activities.
Hi, how do we report the invoice directly to Paypal without downloading it and sending via email?
I mean, I want Paypal to be able to have the right link and if I download the pdf some of that info drops off. Seems really cumbersome if I have to put in the username that sent it, pdf, and link to how "I" access it in my Paypal account (which may not work for you).
Is there any "spam" button inside of Paypal for the invoices?
Scams like this seem like they must be under-reported since it is so difficult to report. The reports must be 1/10th of 1% whereas a spam button could raise that to 1% or 10% at least?
Without consideration for a reporting tool directly in Paypal on an invoice by invoice basis, I feel as if Paypal is too easily allowing fraud, or in another sense, passively encouraging fraud since Paypal makes fees on fraud.
So would like changes from Paypal please.
The GoDaddy solicitations from the Russian username I received seems like they would make $40 per transaction minimum. It is possible they *do* actually renew the domain. So sending it out to 1000s of emails addresses can net a very large extraction of funds from unsuspecting folks.
But the idea that it can be sent as an invoice without previously agreed upon services is fraud. It would have to say "This is not a bill" just like we receive from paper solicitations by mail in the USA. And while it may be difficult for Paypal to validate all of that, they should allow receivers to mark as spam so the fraudulent account can be placed on hold and reviewed, then obviously eliminated.
This happened to me and PayPal basically told me, "after careful review," to pound sand. That this could be carefully reviewed and still judged to be a legitimate transaction tells me all I need to know about PayPal's buyer protection. Protect yourself by not using PayPal. Thankfully, there are several other options now.
Yup, just happened to me too. Same MO. Fake renewal invoice for an actual web domain I own, days ahead of the actual renewal date. PayPal closed my case almost as soon as I opened it and even after putting a stop payment order through my bank, they HONORED the transaction and negative'd my account. Unreal after I TOLD PayPal this was a scam.
How infuriating. I also just received an invoice from someone through PayPal for a domain that I own, just a day before it's due to renew. After double-checking with GoDaddy and confirming I did NOT set it up to use PayPal, I cancelled the invoice and in the notes said I would report seller for sending me a fraudulent invoice. Silly me, thinking PayPal would have some path to report sellers who do this. Anyone can create a PayPal account and just start sending out invoices, and PayPal apparently does nothing to prevent this or protect its users. This fake account should be suspended immediately. The "name" on the account invoice is "FUBOCGJDY." Bad enough that these people are perpetrating this fraud, it's far worse that PayPal's response is to shrug and say, oh well, not our fault. Providing resolution against sellers who send out false invoices should be common sense and a basic service.