email re account limiting

DocH53
Contributor
Contributor
I just received an email ostensibly from PayPal stating that my account is being limited. It then prompted me to connect to another site in order to download 'documents' to verify my identity. Out of curiosity I clicked on the site and my computer immediately informed me that it was blocking the site as potentially dangerous. Anyone ekse had this happen? Sounds like classic phishing
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3 REPLIES 3

kernowlass
Esteemed Advisor
Esteemed Advisor

@DocH53 

 

Yep sounds like a typical spoof so NEVER USE ANY LINK.

Firstly if the email/text addressed you as ''Dear Member'' / ''Customer'' / ''Client'' OR your ''email address'' then that confirms its a spoof as paypal would address you by your full name eg Dear John Smith.

Secondly if there was a link OR attachment in that email/text to ''cancel'' any transaction or ''confirm'' any details then again it would be a spoof.

If there was a problem with your account Paypal would not ask you to click on an unsafe link in an email or by downloading an attachment, they would direct you to log in normally and go to the resolution or the message centre for more information.

More info here >>
https://www.paypal.com/us/selfhelp/article/how-to-spot-fake-emails-faq2340/2
https://www.paypal.com/us/webapps/mpp/security/suspicious-activity


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DocH53
Contributor
Contributor
As I thought! Thanks for the confirmation and info.
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kernowlass
Esteemed Advisor
Esteemed Advisor

@DocH53 

 

Yep sounds like a typical spoof you should NEVER CLICK ON ANY LINKS.


Firstly if the email/text addressed you as ''Dear Member'' / ''Customer'' / ''Client'' OR your ''email address'' then that confirms its a spoof as paypal would address you by your full name eg Dear John Smith.

Secondly if there was a link OR attachment in that email/text to ''cancel'' any transaction or ''confirm'' any details then again it would be a spoof.

If there was a problem with your account Paypal would not ask you to click on an unsafe link in an email or by downloading an attachment, they would direct you to log in normally and go to the resolution or the message centre for more information.

More info here >>
https://www.paypal.com/us/selfhelp/article/how-to-spot-fake-emails-faq2340/2
https://www.paypal.com/us/webapps/mpp/security/suspicious-activity


Advice is voluntary.
Kudos / Solution appreciated.
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