ebay refunds

its_michael1
Contributor
Contributor

hi, I was just wondering. if I am selling an item on eBay and I'm using PayPal, if I have stated that no refunds will be given does pay pal still refund the buyer?

Login to Me Too
1 ACCEPTED SOLUTION

Accepted Solutions
Solved

kernowlass
Esteemed Advisor
Esteemed Advisor

@its_michael1

 

No refunds only applies to buyer remorse.

A buyer can open a dispute for non receipt of item OR item received but not as described and with either Ebay or Paypal to seek a refund and if the dispute was found in their favour then your refunds policy would not count.


Advice is voluntary.
Kudos / Solution appreciated.

View solution in original post

Login to Me Too
2 REPLIES 2
Solved

kernowlass
Esteemed Advisor
Esteemed Advisor

@its_michael1

 

No refunds only applies to buyer remorse.

A buyer can open a dispute for non receipt of item OR item received but not as described and with either Ebay or Paypal to seek a refund and if the dispute was found in their favour then your refunds policy would not count.


Advice is voluntary.
Kudos / Solution appreciated.
Login to Me Too

its_michael1
Contributor
Contributor

ok thank you for clearing that up for me

 

Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.