declining a payment because the sender did not click on the Friends and Family tab

[vette57]

Can anyone tell me how I can decline a "accept your money".  I had a couple of people who did not click the Friends and Family tab.  As a result I was charged both times and it was not to be a Merchant transaction.  Can I get a refund on what was charged to me by Pay Pal?

thanks

[kernowlass]

@vette57 

Its against Paypal rules to accept a family / friends payment for selling goods and you risk your Paypal account being limited if you do so, so be careful.

A buyer would not be able to open a Paypal dispute for non-receipt of item OR item not as described as they would have no Paypal buyer protection.

However they can still open a dispute for an unauthorised transaction OR do a chargeback (via their card issuer) and you may well lose as you would have no Paypal seller protection.

However if it was a genuine mate or family member then post back for different advice.