customer service
Bellastar1
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Posted on
Apr-07-2020
06:30 AM
When calling PayPal, why are they asking for info, saying wait time may be longer than usual, putting you in hold, only to then give a message saying they are closed. When will they open. Why wont they tell us?
2 REPLIES 2
rnatividad
PayPal Employee
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Apr-08-2020
06:17 AM
Hello @Bellastar1
Sorry about the hassle, but as of the moment there are no specific dates on when the phone lines will be reinstated. You can reach our chat support by going to Help Center > Contact Us > Message Us, or you can post your questions here and the available employees and other customers on the community will fo our best to help you.
Hope this helps. Stay safe!
vadim5s
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Apr-24-2020
08:44 PM
I am replying to a message from April 8, but today is April 24 - and there is still no customer service! And all the same - "we have longer wait time", etc, and then - "customer service closed". This is absolutely unacceptable.
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