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contacting paypal

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New Community Member

contacting paypal

Hi, I have been trying to call Paypal for 4 days as I have money going into the wrong account, ie not mine. I have called them over 40 times and each time they are busy, I have tried all times inh the day.

The chat line has not been available and I have had no response from 3 emails requesting contact.

 

Can anyone help as I desperately need to recover my money

1 REPLY 1
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Esteemed Advisor

Re: contacting paypal

@SirM8760 

 

Click on the words "Help / Contact" at the bottom of paypals pages and use the phone option in the blue band at the top OR very bottom of page dependent on what country you are in. Scroll down past the list of help questions and click on 'Call us' bottom of that page. Log in and get the code.
Freephone from a UK landline or UK mobile number.
OR
have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPalUK and @AskPayPal for Twitter.



Advice is voluntary.
Kudos / Solution appreciated.
I do not work for Paypal.