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contact number in usa

SOLVED
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Contributor

contact number in usa

I need to speak to a paypal agent in usa.  How do I find phone number?

1 ACCEPTED SOLUTION

Accepted Solutions
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Esteemed Advisor

Re: contact number in usa

@tapaleev 


Click on the words "Help / Contact" at the bottom of paypals pages and use the phone option in the blue band at the top OR very bottom of page dependent on what country you are in. Scroll down past the list of help questions and click on 'Call us' bottom of that page. Log in and get the code.

OR
have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.





Advice is voluntary.
Kudos / Solution appreciated.
I do not work for Paypal.

View solution in original post

5 REPLIES 5
Highlighted
Esteemed Advisor

Re: contact number in usa

@tapaleev 


Click on the words "Help / Contact" at the bottom of paypals pages and use the phone option in the blue band at the top OR very bottom of page dependent on what country you are in. Scroll down past the list of help questions and click on 'Call us' bottom of that page. Log in and get the code.

OR
have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.





Advice is voluntary.
Kudos / Solution appreciated.
I do not work for Paypal.

View solution in original post

Highlighted
Contributor

Re: contact number in usa

I'm in the same boat.  I've done the "contact us" link and still receive someone offshore.  I need to speak with a USA based representative. 

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Moderator

Re: contact number in usa

Hi @TGIFGroup,

 

I'm sorry for any confusion. As a global company, you may be connected to a representative from any of the offices that service incoming calls. It is not possible to request that your call be serviced in the USA. All of our customer service representatives are happy to help.

 

Olivia

 

If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution.
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Contributor

Re: contact number in usa

There is NO CONFUSION @PayPal_Olivia!  I've been a Paypal user for over 14 years and have NEVER had an issue until this past year.  Support SUCKS now! I don't care if Paypal is global or not, when I need help and can't get it there's a problem.  When someone does NOT understand my question or problem, there's a problem.  When my issue is NOT resolved, there's a problem. 

As a customer of Paypal, we should have other options to get our problem(s) resolved and in a timely manner. 

Highlighted
Contributor

Re: contact number in usa

@kernowlass I will reach out to social channels for help.  Thanks for the reminder to do this.  It completely slipped my mind.  The Help/Contact at the bottom of the page no longer directs others to a specific country.  I've tried this 3 or 4 times to no avail.  I appreciate your reply.  🙂