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concert date change tickets bought from stubhub

New Community Member

concert date change tickets bought from stubhub

Hi any advice. i bought tickets 6months ago,accidentally via stubhub. I tried to cancel within 20mins or order but was unable to. The concert since had a date change and i am unable to attend new date (in 4 days time) Have repeatedly contacted stubhub to cancel order/request they waive resell fee only to get nowhere. Is paypal able to help me...? I originally opened a case on the day i ordered them (as was annoyed they had automatically set up a direct debit without me realising and deducted money)

1 REPLY
Volunteer Advisor

Re: concert date change tickets bought from stubhub

@tabbycat12

 

You only have 180 days to open a Paypal dispute.

You can only open x1 dispute per transaction.

A direct debit is always set up if you request to pay a seller from a linked bank account, otherwise Paypal could not take the money from your bank account to pay the seller.


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Kudos / Solution appreciated if I helped you.