claiming payment

[lizzchao]

ive requested money but the payment has been debited from the buyers account and the money wont appear until their is confirmation the shipping tracking of the item is posted to the buyer and to claim it im supposed to reply to the email, however scrolling down it says not to reply to the email so im not sure what to do as ive shipped the post and sent the tracking number to the buyer on how to claim the money

[kernowlass]

@lizzchao

This is a typical scam ..................

They may buy on Ebay but they use an anonymous or hijacked Ebay account and DO NOT have a Paypal account so they can't use Ebay checkout. They encourage you to accept a 'direct' Paypal payment and may ask you to send the item internationally.
No funds or activity of the transaction shows in your Paypal account and any emails 'may' go into your junk or spam folders.

You will get/got a "fake" email that looks as though it is from paypal.....it isn't because they don't actually have a Paypal account and have no intention of paying you.
It will say the buyer has paid ...you won't have been paid.
They will tell you that the payment is released when you provide paypal with a tracking/shipping number......this won't happen.

Paypal NEVER tell you to send an item before the payment is showing in your paypal account.
Paypal do not tell you to send trackable, they advise it for selling protection but it is not compulsory.

[lizzchao]

yeah i did get scammed haha i dont know what to do because i shipped it already so thats great honestly but i did report the fake email to that phishing one 

[kernowlass]

@lizzchao

Contact the courier / postal service that you used and see if they can help you get the item back again?