charged twice the fee?

Hitchblock
Contributor
Contributor

 Well, it is pretty self, explanatory. I was expecting a $175 payment and the buyer sent me the money with a $185 in his hand but what was sent to me was only $165! What the heck is this? 10 bucks might not be a lot but I live in a third-world country and that can feed me for three days!

 

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7 REPLIES 7

Manny171
Frequent Contributor
Frequent Contributor

@Hitchblock

 

ok let me get this straight so let me know if I 

got what you was saying right.

 

You was receiving Money from someone? like this 

$185<----to---->Paypal? & than Paypal takes $10 from the $185 leaving you with $175?

it will look like this

$185

$ 10 paypal fee

$175 that was supposed to be for you?

 

let me know if I understood you right friend☺

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Hitchblock
Contributor
Contributor

@Manny171

yep buddy, 100%

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Manny171
Frequent Contributor
Frequent Contributor

@Hitchblock

 

ok so they charged you twice I see witch that is what I was thinking.

 

they charged you $20 instead of $10 I will look into the country Policy 

& see if you fall under the $10 charge transfer fee sorry to hear about that will get back to

you shortly give me a second

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Hitchblock
Contributor
Contributor

@Manny171

Thank you very much!

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Manny171
Frequent Contributor
Frequent Contributor

@Hitchblock

 

ok I think I have found something that might help you

I see you possibly only had to pay either $10 or $10.55

but not $20 so take these steps to better help you.

 

#1 login to paypal at your Paypal balance summary

#2 scrolled all the way down & click on (Contact us)

#3 scrolled down again & find (Email us)

#4 select (adding Money)

#5 put date of when you received the Funds $$

#6 put the amount $$

#7 put the (Transaction ID) that is very IMPORTANT

#8 explain in the message to paypal of what happened of the charge $20 they

should get back to you & explain why you was charge a certain amount or if not they will credit your

account of the lost funds that you got charged twice where it should have been only $10.

 

& just so you know in case you might want to check out the Fee Charge in your country?

follow these steps

 

#1 scrolled down to the bottom & click on (Fees)

there you will see your country somewhere & how much they charge just in case

 

hope all of my information helped you friend

if you have anymore questions or how it went? let me know so I learn something too.

Happy thanksgiving soon. even if you don't celebrate it LOL ☺😂

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Hitchblock
Contributor
Contributor

@Manny171

Thank you buddy, i'll try that. Happy thanksgiving to you too 🙂

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Manny171
Frequent Contributor
Frequent Contributor

@Hitchblock

 

Yw I'm glad I was able to help enjoy the day or evening friend!!

see ya ☺

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